Shipping
U.S. Import & Customs Information
Important customs and duty information for U.S. customers ordering from Scatter Instruments.
Last Updated: August 28, 2025At a glance
- The $800 duty-free threshold ended on August 29, 2025
- All U.S. shipments are now subject to import duties and taxes
- Choose a duties-paid (DDP) option at checkout to pay them up front
- With other options, the courier collects duties before delivery
A comprehensive guide for U.S. customers on recent changes to import duties and customs requirements for Scatter Instruments orders.
1 Understanding the De Minimis Rule
The De Minimis Rule previously permitted goods valued at $800 or less to enter the United States without customs duties or taxes. This exemption made international commerce faster and more affordable for U.S. customers.
2 Impact on Your Orders
This U.S. government directive applies to imports from all countries. Here is how things have changed:
Before August 29, 2025
Items valued at $800 or less were exempt from duties and taxes, ensuring quick and cost-free entry into the U.S.
After August 29, 2025
All packages, regardless of value, are subject to customs duties, taxes, and regulatory reviews — which may increase costs and cause delays.
What This Means for You
- Financial Responsibility: You are responsible for all duties, taxes, and fees required by U.S. Customs — separate from our product prices.
- Collection Process: The shipping carrier (e.g., DHL, FedEx, UPS) will collect these fees before finalizing delivery.
- Unpredictable Costs: These fees are set by the U.S. government and cannot be predicted or calculated by us in advance.
- Potential Delays: Enhanced customs reviews may extend shipping and delivery times.
3 Our Commitment to You
While this policy is beyond our control, Scatter Instruments remains committed to your satisfaction. We provide precise customs documentation with every shipment to streamline processing and are available to support any documentation challenges.
4 Official Government Resources
- Presidential DirectiveSuspending Duty-Free De Minimis Treatment for All Countries
- U.S. Customs GuidanceBasic Importing and Exporting Information
5 Avoid Surprise Charges: Choose Duties Paid
At checkout, U.S. customers can choose shipping options with duties already included, so there is nothing more to pay on delivery:
- UPS Premium Service, duties paid (5–6 days)
- DPD Service, duties paid (8–12 days)
- UPS Duties Paid Express (12–14 days)
- UPS Duties Paid Economy (18–22 days)
If you choose an option marked “custom duties paid by client”, such as DHL Express, the courier will contact you to pay duties before delivering. Availability depends on your order; see Delivery Information.
Need help with your order or customs documentation?
